{"id":728,"date":"2019-05-17T15:19:32","date_gmt":"2019-05-17T15:19:32","guid":{"rendered":"https:\/\/energplus.com\/customer-care\/"},"modified":"2025-09-25T15:38:28","modified_gmt":"2025-09-25T15:38:28","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/energplus.com\/fr\/customer-care\/","title":{"rendered":"Service \u00e0 la client\u00e8le"},"content":{"rendered":"\n<p>Veuillez remplir le formulaire ci-dessous pour nous contacter.<\/p>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"5\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/728#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p> \u00a0<\/p>\n\n\n\n<p>\u00a0<\/p>\n\n\n\n<p>\u00a0<\/p>\n\n\n\n<p><strong>Avis sur la disponibilit\u00e9 et le remplacement des pi\u00e8ces \u2013 Conformit\u00e9 \u00e0 la loi du Qu\u00e9bec<\/strong><\/p>\n\n\n\n<p>Conform\u00e9ment \u00e0 la nouvelle loi du Qu\u00e9bec, nous confirmons que :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les pi\u00e8ces de rechange pour tous nos produits sont tenues en stock et disponibles pour une p\u00e9riode minimale de cinq (5) ans \u00e0 compter de la date d\u2019achat. Dans de nombreux cas, les pi\u00e8ces demeurent disponibles plus longtemps.<br\/><\/li>\n\n\n\n<li>Les pi\u00e8ces sont con\u00e7ues pour \u00eatre <strong>facilement rempla\u00e7ables<\/strong> \u00e0 l\u2019aide d\u2019outils standards couramment disponibles, sans qu\u2019il soit n\u00e9cessaire d\u2019utiliser un \u00e9quipement sp\u00e9cialis\u00e9.<br\/><\/li>\n\n\n\n<li>Lorsque cela est possible, nous pouvons \u00e9galement <strong>aider nos clients \u00e0 trouver un technicien de service qualifi\u00e9<\/strong> pour effectuer le remplacement.<br\/><\/li>\n<\/ul>\n<\/blockquote>\n<\/blockquote>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Veuillez remplir le formulaire ci-dessous pour nous 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